How do I edit my check-in on the P&O Cruises app?

Cruise check-in is no longer a paperwork-heavy process completed at the port. For P&O Cruises guests, the mobile app acts as a digital travel companion, allowing passengers to manage check-in details, travel documents, health declarations, and boarding preferences well before embarkation day. However, many travelers complete check-in early and later realize they need to make changes.

This guide explains how to edit your check-in on the P&O Cruises app, what can and cannot be changed, and how to avoid common issues. The guidance is based on publicly available operational practices, maritime passenger regulations, and digital travel management standards used across major cruise lines.

P&O Cruises app check-in system

The P&O Cruises app is designed to centralize passenger data while complying with international maritime security, immigration, and health regulations. Editing check-in information is possible, but only within defined limits.

What information is stored during app check-in

When you check in using the app, the system securely stores multiple categories of data required for travel authorization and shipboard operations.

Personal and identification details

This includes:

• Full legal name as shown on travel documents

• Date of birth

• Nationality

• Gender (where required for border control)

These details are transmitted to port authorities and immigration systems, which is why accuracy matters.

Travel documentation and health information

Passengers may upload:

• Passport or government-issued ID details

• Emergency contact information

• Health declarations or questionnaires if applicable

Some of this data becomes locked once validated by backend systems.

Step-by-step guide to editing check-in on the P&O Cruises app

Editing check-in details is straightforward when changes are permitted. Timing and data type determine what can be modified directly.

How to access your existing check-in

Before making changes, you must locate your active booking within the app.

Navigating the app dashboard

Follow these steps:

1. Open the P&O Cruises app and sign in using your booking credentials

2. Select your upcoming cruise from the dashboard

3. Tap the “Check-in” or “My Cruise” section

4. Review the status showing “Completed” or “In progress”

If the check-in window is still open, editable fields will appear.

Editing personal and travel details

Once inside the check-in section, editable fields are clearly marked.

Making changes safely and correctly

You can usually edit:

• Contact phone number

• Email address

• Emergency contact

• Travel preferences such as arrival time slots

After editing:

• Review all changes carefully

• Save and confirm updates

• Wait for the system confirmation message

Changes sync automatically, but it may take a short period to reflect across all app sections.

Common limitations and expert tips for successful edits

Not all check-in details are editable due to security and compliance requirements.

What cannot usually be edited after submission

Certain data fields are restricted once verified.

Locked information explained

Typically locked fields include:

• Passport number after validation

• Full legal name if already submitted to authorities

• Date of birth linked to immigration records

Based on publicly available information, there is no confirmed data on this being overridden inside the app once final validation occurs.

When to contact P&O Cruises support instead

If the app blocks edits, human assistance is required.

Situations requiring manual intervention

You should seek support if:

• Your name does not match your passport

• Your passport has been renewed after check-in

• A medical or accessibility requirement was entered incorrectly

Support teams can reopen check-in or apply backend corrections after verification.

Comparison table: Editable vs non-editable check-in fields

Check-in DetailEditable in AppNotes

Phone numberYesUpdates instantly

Email addressYesUsed for alerts

Emergency contactYesRecommended to review

Arrival time slotYesSubject to availability

Passport numberUsually noLocked after validation

Full legal nameNoRequires support review

Date of birthNoTied to travel records

Best practices from experienced cruise travelers

Seasoned cruisers follow simple habits to avoid issues:

• Complete check-in only after finalizing travel documents

• Double-check spelling against your passport

• Save screenshots of confirmations

• Reopen the app a few days later to verify data accuracy

These practices reduce embarkation delays and last-minute stress.

Data security and trust considerations

Cruise apps handle sensitive personal data and operate under international maritime data protection standards.

How your information is protected

Passenger data is:

• Encrypted during transmission

• Stored in compliance with passenger manifest regulations

• Shared only with authorized port and health authorities

This structured approach aligns with global travel safety frameworks used across the cruise industry.

Final checklist before embarkation day

Before sailing, confirm:

• All editable details are correct

• Boarding pass or QR code is visible in the app

• Notifications are enabled

• App is updated to the latest version

Completing this checklist ensures smooth terminal entry and boarding.

Frequently asked questions?

Can I edit my check-in multiple times on the P&O Cruises app?

Yes, as long as the check-in window remains open and the fields are editable, you can update information multiple times.

Why is my passport information locked in the app?

Passport data is often locked after validation because it is shared with immigration and port authorities.

What should I do if I made a spelling mistake in my name?

Name corrections usually require contacting P&O Cruises support, as they cannot be changed directly in the app.

Can I change my arrival time after completing check-in?

Arrival times can often be edited, subject to availability, until embarkation day.

Will editing check-in reset my boarding pass?

In most cases, your boarding pass updates automatically after changes are saved.

Is it safe to upload documents on the P&O Cruises app?

Yes, the app uses secure systems designed to protect passenger data during storage and transmission.

What happens if I cannot edit anything in the app?

This usually means check-in is finalized or locked. You will need assistance from customer support.

Do all passengers in a cabin need to edit their own details?

Each guest’s personal information must be reviewed individually, even if booked together.

Can I edit check-in on a desktop instead of the app?

Some details may be accessible via a browser, but the app offers the most complete control.

Will incorrect check-in details delay boarding?

Yes, incorrect or mismatched information can cause delays during terminal verification.