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How do I edit my check-in on the Seabourn Cruise Line app?

  • Michael Rodriguez
  • 6 min read

Navigating the Seabourn App for Check In Edits

The Seabourn Cruise Line app offers guests a simple way to manage check in details directly from a mobile device. Editing your check in through the app can be useful if travel plans change, new information becomes available, or a correction needs to be made before the sailing date. The app mirrors many features of the online portal, but it also provides mobile specific convenience such as easy document uploads, faster access, and the ability to reopen sections already completed. Making updates before the final processing period ensures your boarding experience remains smooth and free of last minute complications.

Accessing the Check In Area

Once the app is installed and your reservation is linked, the home screen displays key options for booking management. The check in feature appears as one of the main tiles. Tap on the check in icon to view your progress and the areas open for editing.

Linking Your Reservation to the App

Before any edits can be made, your Seabourn booking must appear inside the app. This requires entering your reservation number, last name, and sometimes your date of birth. When added successfully, the reservation syncs with the cruise line system and opens access to all check in options.

Why Edits May Be Required

Travelers often update their check in details after the initial submission. Reasons include improved passport information, changes to travel plans, modifications to onboard spending cards, or necessary corrections to personal data. The app allows most updates as long as the check in window is still open and the reservation has not entered the final lock stage.

Ensuring Smooth App Functionality

Using a stable internet connection and keeping the app updated to the latest version helps prevent errors. Outdated app versions may limit editing features or cause delays in saving changes.

Editing Sections of the Check In

Seabourn structures its check in process in multiple steps that can be reviewed and revised. Guests can open any completed area to make adjustments unless the system has restricted it due to upcoming sailing dates. The app provides a visual progress bar that shows which sections are complete, pending, or open for modification.

Updating Personal Information

You can edit basic guest details such as contact numbers, addresses, and loyalty numbers. The app displays fields already filled in, making it easy to replace old details with updated ones. It is important that all personal information matches your government documents to avoid identity mismatches at the cruise terminal.

Adjusting Passport and Travel Document Details

If you renewed your passport or entered an incorrect digit, you can update the information directly in the app. You will re enter your passport number, expiration date, issuing country, and citizenship. The app may prompt you to take a photo of your passport to verify accuracy.

Modifying Emergency Contacts

The emergency contact section remains editable through most of the check in period. You can change the contact name, phone number, or relationship if needed. It is best to keep this information current to ensure Seabourn has reliable contact details in case of emergency situations during the voyage.

Revising Onboard Payment Methods

Guests who want to switch the credit card or adjust the payment method used for onboard purchases can make the update easily in the app. Tap on the payment section and follow the prompts to remove or replace a card. This update takes effect immediately and becomes the active method for your stateroom account.

Verifying the New Payment Method

The system may perform a temporary authorization to confirm card validity. This is a normal part of the update process and does not represent an actual charge.

Adjusting Travel Plans and Arrival Details

Some itineraries require guests to select arrival windows or provide pre cruise travel information. These sections can be updated when plans shift. If you have new flight times or airport transfer arrangements, adding the details helps Seabourn align your embarkation process more effectively.

Managing Final Steps and Confirmations

After making updates in the app, guests will receive confirmations and may need to reprint or redownload documents. Completing these steps ensures the changes reflect correctly during check in at the terminal.

Saving the Updated Check In

Once you finish updating a section, always tap the save or complete button. The app syncs with the Seabourn system and updates the main check in status. This ensures the changes appear on your boarding documents and reservation records.

Regenerating Boarding Passes

If major details were edited, such as passport information or payment methods, the app may recommend refreshing your boarding pass. You can regenerate a new pass directly in the app and save it to your device.

Keeping a Backup Copy

Although digital passes are accepted at most terminals, keeping a printed backup can prevent issues if your device battery runs low or the signal is weak on embarkation day.

Updating Luggage Tags

If your room assignment changes due to an upgrade or modification, you can regenerate luggage tags within the app. These updated tags ensure your bags are delivered to the correct suite.

Monitoring the Check In Lock Period

Seabourn typically locks check in editing close to the sailing date. When the lock period begins, the app disables certain sections. You may still view the details, but edits cannot be applied. If critical updates are needed during this period, contacting Seabourn support is usually required.

When Support Assistance Is Needed

If the app prevents changes even when the window should still be open, customer service can help troubleshoot issues. Some modifications, such as name corrections, always require staff verification and cannot be completed through the app alone.

Syncing Across Devices

Any edits made on the app sync with the website and vice versa. You can confirm changes through the Manage Booking page online if you want to verify the updates on a larger screen.

Logging Out and Back In

If updated details do not appear right away, logging out and back into the app refreshes the display. This clears cached data and ensures the reservation reflects your latest edits.

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