If you are planning your first Cunard voyage, you may wonder how much you should tip the crew at the end of your trip. Cunard handles gratuities differently from some cruise lines, so understanding the onboard service charge can help you budget accurately and avoid paying twice for the same service.
The good news is that Cunard has a structured Hotel and Dining Service Charge. Rather than requiring guests to individually tip every waiter, stateroom steward, or other crew member throughout the cruise, the charge is added to your onboard account and distributed among eligible crew members.
For current Cunard guidance, the Hotel Charge is US$18 per person, per day for guests staying in Britannia and Britannia Club staterooms and US$19 per person, per day for guests staying in Queens Grill and Princess Grill Suites. The charge applies to guests of all ages.
You can also give an individual crew member an additional tip if you believe they provided exceptional service. However, an extra tip is optional rather than something you are expected to give.
Cunard does not simply build the standard Hotel and Dining Service Charge into every cruise fare. Instead, the applicable charge is added to your onboard account.
The purpose is to recognize the work of crew members involved in areas such as dining and housekeeping.
Cunard says the money collected through the Hotel and Dining Service Charge goes directly to the crew, with no administrative charges deducted from it.
This means you generally do not need to carry cash around the ship to tip your main dining team or stateroom steward every day.
The current standard amounts are:
AccommodationHotel Charge
Britannia StateroomUS$18 per person per day
Britannia Club StateroomUS$18 per person per day
Princess Grill SuiteUS$19 per person per day
Queens Grill SuiteUS$19 per person per day
These amounts can add up over a longer voyage, so it is worth including them in your cruise budget before departure.
For two adults staying in a Britannia stateroom:
US$18 × 2 guests × 7 nights = US$252
For two adults staying in a Princess Grill Suite:
US$19 × 2 guests × 7 nights = US$266
These calculations represent the standard Hotel Charge and are separate from other service charges that may apply to purchases such as drinks, spa treatments, and salon services.
Usually, no.
Your stateroom steward is one of the crew members whose work is recognized through the Hotel and Dining Service Charge. You are therefore not expected to leave a separate daily cash tip simply because they clean your room or provide routine service.
However, personal tipping is permitted.
If your steward goes significantly beyond normal duties, handles a special request exceptionally well, or simply makes your voyage particularly memorable, you may choose to give an additional tip as a personal thank-you.
There is no fixed additional amount that you must pay.
The same general principle applies to dining staff.
Your standard Hotel and Dining Service Charge helps recognize the work of the crew involved in restaurants and dining services. Therefore, an additional tip for your waiter is optional.
If you receive excellent service, you can give the individual crew member an extra amount at your discretion.
For example, you might consider an additional tip if a waiter:
Consistently remembers your preferences
Handles special dietary requests with exceptional care
Provides outstanding service during a celebration
Goes out of their way to solve a dining problem
Makes your overall cruise experience more enjoyable
There is no universal "correct" extra tip. The quality of service and your personal preference should guide the decision.
Bar purchases work differently from the Hotel and Dining Service Charge.
Cunard currently states that an 18% service charge is automatically added to beverage purchases in its bars and restaurants. This charge is shared with the relevant beverage crew.
Because a service charge is already applied, you do not normally need to add another tip when ordering a drink.
If a particular bartender provides exceptional personal service, however, you can choose to give an additional tip.
Always check your receipt and onboard account because service-charge policies and rates can change.
Yes.
Cunard currently applies an 18% service charge to spa and salon purchases. Unlike a mandatory extra gratuity that you cannot change, Cunard states that this service charge can be removed, reduced, or increased when you check out of the spa or salon.
That gives you more flexibility if you feel the service did not match your expectations or if you want to provide an additional thank-you for outstanding treatment.
Yes.
Cunard allows guests to increase or decrease the Hotel and Dining Service Charge once onboard by making the request at the Purser's Office.
This is useful if you have concerns about the service you received or if you want to make an adjustment based on your personal circumstances.
However, it is worth understanding what the charge represents before making a change. The money is intended to recognize the contributions of a broad group of crew members rather than only the people you interact with directly.
No.
Extra tipping is discretionary.
Cunard's system is designed to reduce the need for guests to individually tip crew members throughout their voyage. The standard Hotel Charge recognizes the work of the relevant hotel and dining crew.
Additional tipping is best viewed as a personal gesture rather than an obligation.
This can make budgeting easier because you can treat the standard service charge as part of your cruise expenses and decide separately whether you want to reward anyone for exceptional service.
There is no official fixed amount for additional personal tipping.
A sensible approach is to consider the circumstances rather than following a strict percentage.
For example:
If your stateroom steward provided particularly thoughtful service throughout the voyage, an additional cash tip can be a nice gesture.
If a waiter or dining team member consistently provided exceptional attention, you can reward them individually.
If a crew member goes considerably beyond normal expectations to help you with a problem or special request, an additional tip may be appropriate.
The important point is that you should not feel pressured to tip beyond the standard charges simply because other passengers do.
Whether you want to give an additional tip for room service depends on the circumstances and the specific service involved.
If a crew member provides something beyond what you normally expect and you want to acknowledge the effort, a personal tip can be appropriate.
However, do not assume that every interaction requires cash. Cunard's overall service-charge structure is intended to cover many of the routine services provided onboard.
Yes.
Cunard states that the Hotel Charge applies to guests of all ages and is calculated on a per-person, per-day basis.
Families should therefore include the applicable charge for each guest when estimating the final cost of a cruise.
For example, a family of two adults and one child staying in a Britannia stateroom would generally calculate the Hotel Charge using three guests rather than only the two adults.
Yes.
Cunard states that onboard credit can be used to pay the Hotel Charge.
This can be helpful if your booking includes onboard credit or you have received credit as part of a promotion. Instead of paying the service charge separately from your available onboard balance, eligible credit can help cover the amount charged to your account.
Keep in mind that onboard credit has rules governing what it can and cannot be used for.
The easiest method is to separate your cruise spending into three categories.
Calculate:
Number of guests × number of nights × applicable daily charge
This gives you a reasonable estimate of the standard Hotel Charge.
Budget separately for service charges attached to purchases such as:
Drinks
Spa services
Salon services
Other applicable onboard purchases
Set aside whatever amount you are comfortable spending on exceptional service.
This approach prevents you from confusing the mandatory or automatically applied charges with optional personal tipping.
You do not need to worry about individually tipping every crew member.
The Hotel and Dining Service Charge exists specifically to recognize the contributions of the wider crew involved in your onboard experience.
If you remember near the end of the voyage that someone provided exceptional service, you can still offer a personal tip as a thank-you.
There is no requirement to tip every crew member you interact with.
Tipping and lost belongings are separate issues, but they can both become important toward the end of a cruise.
If you leave something onboard, Cunard has a cunard lost property process for handling items left behind.
Cunard works with Complete Lost Property Service to manage the collection, storage, and return of eligible lost items. Guests can submit a lost property claim through the relevant process.
It is important to act promptly after realizing that something is missing.
Cunard notes that some items may be found during disembarkation and can remain onboard while the ship completes its next itinerary before being transferred for lost-property processing. Guests are therefore asked to allow at least 21 days after submitting an enquiry before following up.
Not every item can be returned. Cunard maintains lists of returnable and non-returnable items, and belongings that cannot be returned may be disposed of onboard.
If you think you have left something behind, do not wait until your next cruise to report it.
If this is your first Cunard cruise, a few simple rules can make the process easier.
The standard Hotel Charge means you generally do not need to hand cash to every crew member who provides routine service.
Review your account during the voyage so you can see the charges being applied.
If a service charge has already been added to a purchase, you do not necessarily need to add another gratuity.
Additional tipping is entirely your choice. If someone genuinely makes your trip better, a personal tip is an appropriate way to say thank you.
On a two-week voyage, the standard Hotel Charge can be substantially higher than on a short weekend sailing. Calculate it before departure so there are no surprises.
Yes, cruise lines do not all use the same gratuity structure.
Some cruise companies use daily gratuities, some include service charges in selected fares, and others use a combination of automatic charges and discretionary tipping.
Cunard's approach centers on its Hotel and Dining Service Charge, which is distributed among eligible crew members. Additional individual tipping remains optional.
This means you should not automatically apply a tipping rule you have used on another cruise line to a Cunard voyage.
So, how much should you tip on Cunard cruises?
For most guests, the answer starts with the standard Hotel Charge rather than an additional daily cash tip. At current rates, that means US$18 per person per day in Britannia and Britannia Club accommodations and US$19 per person per day in Princess Grill and Queens Grill Suites.
Additional tipping is optional. If a particular crew member provides exceptional service, you can reward them personally, but there is no need to feel obligated to tip everyone individually.
Remember to budget separately for automatic service charges on drinks, spa, and salon purchases. Checking your onboard account regularly will help you understand exactly what you are being charged.
Finally, if you accidentally leave belongings behind, use the Cunard lost property process as soon as possible rather than assuming the item is gone permanently. A prompt claim gives the appropriate team a better opportunity to locate and return your belongings.
How much should I tip on Cunard cruises?
Cunard's current Hotel Charge is US$18 per person per day for Britannia and Britannia Club accommodations and US$19 per person per day for Princess Grill and Queens Grill Suites. Additional tipping is optional.
Do I have to tip Cunard crew members individually?
No. The Hotel and Dining Service Charge is designed to recognize the work of the relevant crew members without requiring guests to individually tip everyone.
Can I give my Cunard steward an extra tip?
Yes. If your stateroom steward provides exceptional service, you can give them a personal tip in addition to the standard Hotel Charge.
Should I tip my Cunard waiter?
An additional tip is not required because dining service is recognized through the Hotel and Dining Service Charge. You can give an extra personal tip if you believe the service was exceptional.
Does Cunard automatically add a bar service charge?
Yes. Cunard currently states that an 18% service charge is automatically added to beverage purchases in bars and restaurants.
Does Cunard charge a spa service fee?
Yes. An 18% service charge is currently added to spa and salon services. Cunard states that this charge can be adjusted when checking out.
Can I reduce the Cunard Hotel Charge?
Yes. Cunard allows guests to request an increase or decrease to the Hotel and Dining Service Charge at the Purser's Office once onboard.
Do children have to pay the Cunard Hotel Charge?
Yes. Cunard states that the Hotel Charge applies to guests of all ages and is calculated per person, per day.
Can onboard credit pay for Cunard's Hotel Charge?
Yes. Cunard states that onboard credit can be used toward Hotel Charges, subject to the applicable onboard-credit terms.
What should I do if I lose an item on a Cunard ship?
Use Cunard's lost property process to report the missing item. The company uses a lost-property service to help collect, store, and reunite eligible belongings with their owners.
How long should I wait before following up about Cunard lost property?
Cunard asks guests to allow at least 21 days after submitting a lost-property enquiry before chasing the item. Processing can take longer depending on the ship's itinerary and circumstances.
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