Regent Seven Seas Cruises is known for offering an ultra-luxury, all-inclusive experience—but like any major cruise line, its cancellation policy includes specific deadlines, penalties, and procedures travelers must follow to avoid unexpected fees. Whether you’re planning a world cruise, a Grand Voyage, or a shorter itinerary, understanding the official cancellation rules can protect your investment and help you make informed decisions.
This in-depth guide breaks down Regent’s cancellation policy step by step, using expert analysis, practical examples, and consumer-friendly explanations. All information is based on publicly available policy summaries, official statements, and standard industry practices.
Regent’s cancellation policy is based on:
Cruise length
Destination
Type of fare or promotion
Number of days before departure
Whether you purchased travel insurance
Special sailings such as World Cruises or Grand Voyages
The closer you are to the sail date, the higher the cancellation penalty becomes. In many cases, final payment deadlines also determine when cancellation fees start.
Below is the general cancellation schedule commonly associated with Regent itineraries. Policies can vary by promotion, cabin category, and itinerary, but these timelines reflect typical publicly available guidelines.
Days Before DepartureCancellation Penalty
121+ daysNo penalty (full refund)
120–91 daysDeposit amount is forfeited
90–61 days50% of fare is forfeited
60–31 days75% of fare is forfeited
30–0 days100% penalty (no refund)
Based on publicly available information, Regent occasionally adjusts cancellation rules during extraordinary circumstances (e.g., global health advisories). If differences exist for a specific promotion, those terms override the general schedule.
Regent’s World Cruises and Grand Voyages involve stricter, more complex cancellation rules because of their high demand and long duration.
Days Before DeparturePenalty
180+ daysDeposit forfeited
179–151 days25% of fare
150–91 days50% of fare
90–0 days100% of fare
Travelers should expect longer final payment windows and higher penalties because of the substantial planning and commitment involved.
Longer voyages require earlier logistical preparation
Fewer suites are available, increasing demand
Operational planning costs are significantly higher
In ultra-luxury cruising, this is standard across the industry.
Canceling a Regent cruise requires following specific steps to ensure your request is properly documented.
Look for:
Deposit terms
Final payment date
Promotional conditions
Any non-refundable deposits
Insurance coverage details
Most travelers book through a travel advisor. In those cases, cancellations must be initiated by the advisor.
Information you’ll need:
Guest names
Booking number
Sail date
Reason for cancellation
Always request a written cancellation confirmation showing:
Date and time of cancellation
Amount refunded
Penalty charged (if any)
This protects you in case of disputes.
Refund timing varies, but it commonly takes:
Up to 30 days to process
Longer for international banks
If your refund is delayed beyond the standard timeframe, follow up with Regent or your advisor.
Regent deposits are often:
Fully refundable before the penalty window
Subject to forfeiture once penalties begin
Certain promotions—such as early booking bonuses—may require non-refundable deposits, even outside the penalty window. These fare conditions supersede general policies.
A guest books a suite with a “non-refundable deposit savings” offer. Even if they cancel 150 days before sailing, the deposit will not be refunded because the promotional fare requires forfeiture upon booking.
Though Regent offers travel protection options, you can also purchase independent coverage. Insurance may cover cancellations due to:
Medical emergencies
Family illness
Job loss
Severe weather events
Other qualifying disruptions
Always read your policy terms carefully.
This is the simplest way to avoid losing your deposit.
Some promotions allow you to reapply your deposit toward another sailing. This varies by fare type.
If cancellations arise from:
Health emergencies
Hospitalizations
Natural disasters
Documentation increases the likelihood of a partial waiver or insurance reimbursement.
If Regent Seven Seas Cruises cancels your itinerary due to operational or global issues, travelers are typically offered:
Full refund, or
Future cruise credit (FCC)
Rebooking assistance
Compensation varies depending on the situation.
If a government agency issues travel restrictions impacting a port, Regent may modify or cancel port calls, which generally falls under cruise contract terms.
Regent offers many pre- and post-cruise add-ons. Cancellation rules are often separate.
Air packages may follow:
Cruise cancellation timeline, or
Airline-specific rules
Changes can incur airline fees.
Luxury hotel packages frequently have:
Earlier penalty windows
Non-refundable components
Most Regent excursions can be canceled before sailing. However:
Some specialty experiences
Private tours
Limited-capacity excursions
…may be non-refundable based on vendor terms.
FeatureRegent Seven SeasSilverseaSeabourn
Deposit Refund Before Penalty WindowYes (unless promo)YesYes
Typical Final Payment Due120–150 days150 days120 days
100% Penalty Begins30 days30 days29 days
Special Voyage PenaltiesStricterStricterStricter
Regent’s rules are comparable to other ultra-luxury cruise lines.
Booking early offers:
Better suite choices
More time before penalties begin
Your cruise ticket contract outlines:
Liability limits
Cancellation rights
Refund policies
Review it carefully before paying a deposit.
If illness forces a cancellation, medical proof supports insurance claims.
Government travel advisories can impact:
Port access
Itinerary changes
Cancellation options
1. Does Regent Seven Seas offer refundable deposits?
Yes, most standard bookings offer refundable deposits until the penalty window begins. Promotional or discounted fares may require non-refundable deposits.
2. When do cancellation penalties start?
Penalties typically begin 120 days before sailing, but this can vary by itinerary and fare type.
3. How can I cancel my reservation?
Contact Regent or your travel advisor and request written confirmation of your cancellation.
4. What happens if I cancel within 30 days of departure?
You will generally incur a 100% penalty, meaning no refund is provided.
5. Are World Cruises subject to stricter cancellation rules?
Yes. World Cruises and Grand Voyages have significantly earlier penalty windows.
6. Can I get my deposit back if I booked a promotion?
It depends on the promotion. Certain promotional fares require a non-refundable deposit.
7. How long do refunds take?
Refunds typically take up to 30 days, depending on the bank and payment method.
8. Does travel insurance cover cancellations?
If you purchased qualifying coverage, cancellations for medical, family, or other approved emergencies may be reimbursable.
9. What if Regent cancels the sailing?
You are usually offered a choice between a refund or a future cruise credit.
10. Does Regent charge fees for name changes?
Yes, name or guest substitutions may incur administrative fees depending on the cruise contract.
11. Can I cancel just my pre-cruise hotel or air package?
In many cases yes, but penalties may apply based on airline and hotel terms.
12. Is cancel-for-any-reason insurance available?
Yes, some insurers offer such coverage. It typically reimburses a percentage of the fare rather than the full amount.
Recent Guide